Sunday 20 July 2008


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Home > Help: FAQs

Help: FAQs

Our users most common questions are all answered here.


Application questions Jobseeker Profile questions Email questions Registration questions

Application questions

Can I send my application to you?
Salestarget.co.uk is not an employment agency in the traditional sense, so we do not accept CVs or job applications by post or email. The web site is set up for you to carry out searches, and allow recruiters to match you to their positions (via your Jobseeker Profile). When you complete an application online, you are contacting the recruiter directly, in a format that they can accept and process easily.

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Why haven't I had a response to my application?
When you apply for a job advertised on Salestarget.co.uk, you are effectively emailing the advertiser. Salestarget.co.uk does encourage our advertisers to respond to all applications, but unfortunately this does not always happen. It is always a good idea to follow up your application with an email or phone call.

As Salestarget.co.uk is not an employment agency in the traditional sense, we do not take part in the selection process. For feedback on how your application is progressing you need to contact the advertiser. If you have used the 'Apply now' button, you can usually get their contact details by signing in to My account, and clicking on the 'My applications' link. On this page will be listed all the jobs you have applied for. Click on the job title to see the details of the jobs. The advertiser's contact details are displayed if you click 'View contact details'.

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Can foreign nationals apply for jobs in the UK via Salestarget.co.uk?
Yes, foreign nationals can apply for jobs advertised on Salestarget.co.uk. You must, however, be legally eligible to work in the country a specific job is based in.

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What does my online application look like?
When you send an online application via Salestarget.co.uk, we attach your CV to an email and include the text of any cover letter you have written when you applied and your answer to the work eligibility question. The email also includes your email address so that the recruiter can contact you about the job. We also include the answers to any screening questions the Recruiter has requested. If you want to see a copy of the email we send recruiters, use the check box on the 'Apply online' page.

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How can I contact the recruiter about my application?
If you want feedback on how your application is progressing, you should contact the recruiter directly. You can get any contact details they have supplied with their advertisement, by clicking on the 'View contact details' text link, just below the 'Apply now' button, on the job details page. If you have applied online, you can get to this page easily from your 'My applications' page in 'My account'.

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Jobseeker profile questions

How will filling in a Jobseeker Profile help me?
When you complete a Jobseeker Profile, you are storing relevant information about you, in a format that a recruiter can search on using the tools we provide them. The profile is not compulsory, but it is recommended. Recruiters can search our database to find jobseekers (you) that best match the positions they have. This way, you stand a chance of being offered a job that suits your skills, without having to look for it.

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I just want to apply online; do I have to fill in the Jobseeker Profile?
You do not have to fill in a Jobseeker Profile before applying.

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How do recruiters use my Jobseeker Profile?
Your profile is stored in our candidate database, and its use is controlled by you. Recruiters use a tool we offer called 'Candidate search' in which they can specify the type of candidate they are looking for, and then search the database for matches. You will only be included in the search if you have made your profile available to be searched. When recruiters find a match, they can contact the candidate.

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How do I upload my CV?
Click on the 'My account' button in the left navigation panel on any page. If you are a new user, follow the prompts to create a new account. If you are an existing user, sign in.

From the 'My account' page you should click on the 'View my profile' button, in the 'My jobseeker profile' section. In the 'Personal details' section at the top the Jobseeker Profile page, look for the CV text field and browse button. Click on the browse button and you will see a 'Choose file' window. Locate your CV on your computer and then click on 'Open'. The path to your CV will appear in the CV text field.

Complete the rest of your Jobseeker Profile and click the 'Save my profile' button at the bottom of the page. Your CV is now on our system and will allow recruiters to evaluate you for jobs they may have.

Please make sure your CV has a '.doc' file extension. When you originally create your document, click 'file', then 'save as', and make sure 'save as type' is set to 'Word document (*.doc)'. The file extension (.doc) must be in lower case and the file must be under 100k in size.

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How do I replace my CV?
To change your CV you should first go to the Jobseeker Profile page in My account. Within the Personal details section click on the 'Change' link next to the name of the existing CV.

The existing CV will be replaced by the upload text field and Browse button. Click on the browse button and you will see a 'Choose file' window. Locate your CV on your computer and then click on 'Open'. The path to your CV will appear in the CV text field.

Finally, scroll to the bottom of the Jobseeker Profile and click on the 'Save my profile' button. Your CV has now been updated.

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I have uploaded a new CV, why can I still see my old one?
Once you have added your CV you will need to click on the 'Save my profile' button at the bottom of the page before the new CV is fully uploaded. Do make sure you fill out the rest of the profile if you haven't already done so.

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Can I send you my CV?
Unfortunately, Salestarget.co.uk does not accept CVs by email - they can only be uploaded after registering with 'My account'.

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Why do I get a 'page not found'/'denied access' error when I try to upload my CV?
If you see either of the above errors when you try to upload your CV, it is because the programming language (JavaScript) that works this part of the site, is failing on your browser. You need to ensure that you are using a supported browser (see our browser policy) and that 'scripting' is switched on, in your browser's settings. To find out how to check this you will need to refer to your browser's online help.

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My CV is more than 100k, how can I upload it?
You must get it to below 100k. Make sure you do not have any pictures or logos in your document, which could increase the file size. Remove these, save the document, and check to see if it is less than 100k.

If you created your CV in Microsoft Word and have made several revisions to it, it is possible that Word is 'remembering' all your changes. This increases the file size tremendously. The solution is to copy and paste the text content of your CV into a new blank Word document and save it.

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How can I stop my current employer from seeing my Jobseeker Profile?
Salestarget.co.uk has two levels of privacy for the Jobseeker Profile. Using the Jobseeker Profile visibility options, you can choose to:

  • let recruiters view your personal details, work experience, new job requirements and Word document CV.
  • hide your jobseeker profile from recruiters
These options are found at the bottom of the Jobseeker Profile page. You will need to click on the 'Submit' button after you make your selection.
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How do I keep my Jobseeker Profile on Salestarget.co.uk completely private?
To make your profile completely private, click on the radio button next to 'No, I don't want recruiters to be able to view my jobseeker profile'. Then click on the 'Submit' button. This option appears at the bottom of the Jobseeker Profile page.

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How do I delete my Jobseeker Profile from Salestarget.co.uk?
To remove all your details from the site and close your account, sign in to 'My account'. Scroll down to 'My account details' and choose 'Edit my details'. At the bottom of the account details page, click on the 'Close my account' button. You will be asked to confirm whether you wish to close your account or not. If you continue all your account information will be deleted and you will be taken to the Salestarget.co.uk home page.

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Email questions

How can I set up a 'Jobs by Email' account?
You can create a 'Jobs by Email' (JBE) account by clicking on 'Jobs by Email' on the main menu. You will be asked to enter some account information and then the criteria for the types of jobs you wish to receive. When this is done, we send you an email confirming your account and containing the password for your new account so that you can manage your 'Jobs by Email' alerts.

Alternatively, you can click on the 'Email me jobs like this' link found on either a job results page or a job details page. You will be asked to enter some account information again and the search criteria you used to get to the results or details page will be used to create the 'Jobs by Email'. We will send you an email confirming your account and containing the password for your new account so that you can manage your 'Jobs by Email' alerts.

Another way to set up a 'Jobs by Email' account is to click on the 'My account' button in the navigation and set up an account by following the instructions provided. Once you are at the 'My account' page you can create a 'Jobs by Email' by clicking on the 'Create a new JBE' link in the 'Jobs by Email' section of your account. If you already have an account, just sign in, and click on 'Set up a new JBE'.

Salestarget.co.uk automatically creates 'Jobs by Email' when you first apply for a job through our site. We include information about this account, including the password in the application confirmation email we send you.

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How can I change the email address I have registered with?
To change your current email address, scroll down to 'My account details' and choose 'Edit my details'. You can enter a new email address in the 'Change email address' section. When you click on the 'Submit' button you will be signed out of your account and need to sign back in using the new email address. If you change your email address with us, remember to use the new one next time you sign in. Also remember that all emails from us, including 'Jobs by Email', apply online confirmation emails and emails about new products and services will be sent to this new email address.

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How do I stop receiving emails from Salestarget.co.uk?
To unsubscribe from the 'Jobs by Email' service, sign into 'My account'. Scroll down to the 'Jobs by Email' section. Click on the 'Turn off' radio button to stop the email but save it for future use, or click on the delete button (X) to remove it entirely. If you have set up more than one email, you will need to do this for each one.

To stop recruiters from being able to view your Jobseeker Profile and contact you about jobs you should sign into 'My account'. In the My Jobseeker Profile section, click on the 'Edit profile' button, At the bottom in the Jobseeker Profile visibility options, you will need to select the second option which reads 'No, I don't want recruiters to be able to view my jobseeker profile.'

To stop receiving email newsletters, sign into 'My account'. Scroll down to 'My account details' and choose to 'Edit my details'. In the 'Email privacy options' section un-tick the box next to the relevant statement.

To remove all of your details from the site completely, sign in to 'My account', scroll down to 'My account details' and choose to 'Edit my details'. At the bottom of the account details page, click on the 'Close my account' button. You will be asked to confirm whether you wish to close your account or not. If you continue all your account information will be deleted and you will be taken to the Salestarget.co.uk home page.

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I have changed my email address, and am now no longer receiving 'Jobs by Email', what do I need to do now?
If you are not receiving 'Jobs by Email' at your new email address, try clicking on the 'Turn off' option, for all your emails, then clicking them back to 'Turn on'. This should fix it.

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Registration questions

How do I register to use Salestarget.co.uk?
There are several ways to register to use Salestarget.co.uk. The easiest is to click on the 'My account' button, which appears in the which appears in the top navigation on every page. Follow the simple prompts and you will have an account within minutes.

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I have an account, but cannot sign in, what can I do?
Always use the full email address that you specified when you created the account, and the correct password.

Please remember passwords are case sensitive and make sure you have 'cookies' enabled on your browser, otherwise you won't be able to use the site. Browsers vary, but there should be an area for Internet settings and in there you need to look at the security or privacy policy settings.

If you have forgotten your password, click on the 'Forgotten password' link, and we will email it to you.

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What other sites can I use with My Salestarget login?
Below are the web sites you can use your current sign in details on:

  • www.totaljobs.nl (Holland)
  • www.totaljobs.com
  • www.CareerStructure.com
  • www.CWjobs.co.uk
  • www.Caterer.com
  • www.SecretarialCareers.co.uk
  • www.Retailchoice.com
  • www.JobJourneyNorthWest.co.uk
  • www.JobJourneyScotland.co.uk
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How do I delete my My 'My account'?
To remove all your details from the site completely, sign in to 'My account', scroll down to 'My account details' and choose to 'Edit my details'. At the bottom of the account details page, click on the 'Close my account' button. You will be asked to confirm whether you wish to close your account or not. If you continue all your account information will be deleted and you will be taken to the Salestarget.co.uk home page.

Note: If you delete your account on Salestarget.co.uk, you will also delete it on all our partner sites.

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If your question is not here email us: support@Salestarget.co.uk.



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