Telesales Team Leader/ XpertHR/ Sutton
The Company
Reed Business Information provides data services, information and marketing solutions to business professionals in the UK, the US, Continental Europe, Asia and Australia. It produces industry critical data services and lead generation tools, and over 100 online community and job sites. It publishes over 100 business magazines with market leading positions in many sectors. Reed Business Information Ltd is part of Reed Elsevier, a world leading provider of professional information solutions in the Science, Medical, Legal and Risk and Business sectors.
Department & Location
Award winning online HR information provider is looking to recruit a Telesales Team Leader, part of FTSE 100 Media Company
Established in 2001 XpertHR was voted online product of the year in 2004 and has quickly established itself as the leading online resource for all HR information needs. Bringing together the combined expertise of Personnel Today, IRS, Lexis Nexis Butterworth Tolley and specially commissioned reports, the service provides easy access to the latest news and information.
KEY ACCOUNTABILITIES / RESPONSIBILITIES:
-Supports the Telesales Manager in ensuring that the sales proposition is clearly defined and understood
- Leading a team of 5 telephone based Salespeople, ensuring that you achieve individual and team target
- Sets clear expectations
- Run effective sales coaching sessions
- Conduct regular developmental meetings with each team member
- Assist with recruitment & the successful induction of new team members
- Create a winning team environment
- Run effective team meetings
- Effective planning, organisation & reporting
KEY SKILLS REQUIRED:
- People orientated, excellent listening and communication skills.
- Proven sales experience
- Negotiation and influencing skills
- Organisational & planning skills
- Able to inspire trust and confidence
- Demonstrable understanding of the sales proposition and process
- Able to compile clear, concise reports and sales forecasts.
EXPERIENCE REQUIRED:
- Strong track record of success in a B2B telesales role
- Strong IT skills, able to pick up systems quickly and CRM knowledge
- Knowledge/experience of monitoring KPI’s
COMPANY BENEFITS:
- Competative salary & uncapped commission
- Pension Scheme
- 29 Days Holiday
- Ongoing training & development
